Terms & Conditions

1. Agreement to these terms

By registering for, accessing, or using the InsightQera panel platform, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not create an account or participate through the platform.

2. Eligibility and your account

• You must meet the minimum age and consent requirements that apply in your country. Where legally required, a parent or guardian must provide valid consent.
• You may maintain only one personal panel account unless InsightQera gives written authorization otherwise.
• Your name, country, date of birth, contact details, profile answers, and other registration information must be truthful, current, and your own.
• You are responsible for keeping your password confidential and for activity performed through your account. Tell support promptly if you suspect unauthorized access.
• Accounts and survey invitations are personal and may not be sold, transferred, shared, or operated for another person.

3. Survey invitations and participation

Survey availability depends on your profile, country, project criteria, incidence, timing, and remaining study requirements. Registration does not guarantee a particular number of invitations, completes, or earnings.

• Read questions carefully and provide genuine, consistent, and thoughtful responses.
• Do not disclose confidential survey material, concepts, products, media, questions, or client information.
• A survey may end before completion if you do not qualify, a required participant group has filled, a quality check is not passed, or the project closes.
• Each member may attempt a survey only as permitted. Re-entry or repeated access using changed identifiers, devices, networks, or accounts is prohibited.
• Survey outcomes may be subject to client validation before they are treated as eligible completes.

4. Rewards, validation, and withdrawals

Rewards are promotional platform benefits, not wages or guaranteed income. Reward values, eligibility, and redemption rules may vary by country, project, reward type, and account status.

• Survey rewards are credited only for valid, successfully completed activity that passes InsightQera and client quality checks.
• Joining, referral, royalty, or other promotional rewards are credited only when their stated conditions are met and the related activity remains valid.
• Withdrawal requests are subject to the displayed minimum threshold, available eligible balance, identity or payment checks, account standing, and fraud review.
• Pending, reversed, duplicated, rejected, chargeback-related, or invalid transactions may be withheld, corrected, cancelled, or deducted.
• You are responsible for any taxes, charges, or reporting obligations that apply to rewards received in your country.

5. Prohibited and fraudulent activity

You must not attempt to manipulate participation, eligibility, identity, routing, rewards, or quality controls. Prohibited activity includes:

• False profile information, duplicate accounts, identity misuse, account sharing, or participation on behalf of another person.
• Bots, scripts, automation, answer tools, random or copied answers, speeding, inconsistent responses, or deliberate misrepresentation.
• VPN or proxy misuse, location masking, wrong-country access, device manipulation, cookie clearing intended to regain entry, or repeated attempts after an outcome.
• Interfering with the platform, testing for vulnerabilities without written permission, accessing another account, or attempting to bypass security.
• Selling survey access, sharing confidential study content, or using InsightQera for unlawful, abusive, misleading, or harmful conduct.

6. Account review, suspension, and termination

InsightQera may restrict survey access, place rewards or withdrawals on hold, request verification, suspend an account, or terminate membership when activity appears invalid, risky, unlawful, abusive, or inconsistent with these terms.

Where appropriate, we may cancel related rewards, preserve relevant records, notify affected research partners, and report suspected illegal activity to competent authorities. Members may contact support to provide relevant information regarding an account review, but restoration is not guaranteed.

7. Platform availability and responsibility

We work to keep the platform accurate and available, but services, surveys, integrations, reward methods, and features may be changed, interrupted, or withdrawn. Third-party surveys and services may have their own terms and privacy notices.

To the extent permitted by applicable law, InsightQera is not responsible for indirect, incidental, special, or consequential losses arising from platform use, unavailable surveys, third-party services, or unauthorized account access outside our reasonable control. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.

Changes to these terms

We may update these terms to reflect service, security, legal, or operational changes. The effective date identifies the current version. Material updates may also be communicated through the platform or email where appropriate.

Severability and interpretation

If a provision is found unenforceable, the remaining provisions continue to apply. A failure to enforce a provision on one occasion does not waive our right to enforce it later.

8. Outcome receipts, issues, and review requests

Your member activity may show a general outcome, reward state, and expected review window. These records help explain whether an entry was completed, screened out, filled, pending validation, or under quality review. They do not guarantee payment until validation is complete.

You may report a genuine technical issue or request review from Activity & receipts. Submitting repeated, abusive, knowingly false, or duplicate requests may be treated as misuse. A restored appeal does not erase security evidence; it records that a reviewer accepted the appeal or restored access.

9. Contact us

For questions about these terms, membership, or an account review, contact info@insightqera.com and include the email address associated with your account.