InsightQeraResearch participation platform
Your information, handled responsibly

Privacy Policy

This policy explains what information InsightQera collects, why we use it, how we protect it, and the choices available to panel members and website visitors.

Effective date: October 31, 2026

1. Scope and who we are

InsightQera operates online research, audience, survey-routing, panel membership, reward, and support services. This Privacy Policy applies when you visit our website, create or use a panel account, complete profile questions, participate in research, contact support, or interact with a survey invitation routed through our platform.

We collect information needed to match genuine people with suitable research opportunities, administer rewards, maintain research quality, and protect members, clients, and partners from invalid activity.

2. Information we collect

Information you provide

  • Registration details such as name, email address, optional mobile number, date of birth, gender, country or region, postal code, and account credentials.
  • Profile information about household, education, employment, industry, technology, travel, shopping, health-related categories, interests, and other demographic or preference information you choose to provide.
  • Survey responses, qualification answers, feedback, support messages, withdrawal requests, and reward or payment administration details.

Information collected automatically

  • IP address, approximate location, browser and device details, operating system, language, time zone, referral source, page activity, cookies, session identifiers, and security logs.
  • Survey-entry, completion, screen-out, quota, quality, duplicate, and redirect events associated with a coded participant identifier.
  • Signals used to identify duplicate accounts, automation, unusual access, location inconsistency, or other activity that may affect research quality or account security.

3. How we use information

  • Create and manage your account, verify your email, provide support, and communicate service notices.
  • Offer optional mobile-number verification to confirm control of a number, protect account integrity, and issue a one-time verification reward where eligible.
  • Match your profile with relevant research opportunities and reduce invitations that are unlikely to be suitable.
  • Route qualified participants to client surveys and record survey outcomes.
  • Calculate, validate, display, and process eligible rewards and withdrawals.
  • Detect duplicate, fraudulent, automated, prohibited, or poor-quality activity and enforce platform rules.
  • Measure platform performance, improve member experience, produce aggregated research statistics, and comply with legal or regulatory obligations.

Depending on your location and the activity, processing may rely on your consent, performance of our agreement with you, our legitimate interests in operating a secure research platform, or compliance with law.

4. How information may be shared

We do not sell your personal contact details as a general mailing list. Information may be shared only as reasonably necessary with:

  • Research clients, survey platforms, and approved partners to determine eligibility, conduct research, verify outcomes, and protect project quality. Participant IDs or coded data are used where practical.
  • Hosting, email, security, analytics, payment, and other service providers that process data on our instructions.
  • Mobile and identity-verification providers, where you choose or are asked to complete a verification step. We provide only the information needed to deliver and validate that check.
  • Professional advisers, regulators, authorities, or other parties where required by law or reasonably necessary to protect rights, safety, platform integrity, or investigate suspected abuse.
  • A successor organization in connection with a merger, restructuring, financing, or transfer of all or part of the business, subject to appropriate safeguards.

5. Cookies and research-quality checks

InsightQera uses essential cookies and similar technologies for sign-in, session security, preferences, survey routing, duplicate prevention, and quality assurance. We may compare device, network, location, account, and participation signals to prevent repeated or invalid survey access.

These checks support legitimate research and member security. We do not publish detailed detection rules because doing so could help people bypass them. You can control non-essential cookies through your browser where available, but blocking essential technologies may prevent account or survey features from working.

6. Data retention and security

We retain personal information only for as long as reasonably needed for the purposes described in this policy, including account operation, reward and accounting records, contractual obligations, dispute handling, research-quality controls, fraud prevention, and legal requirements. Retention periods vary by data type and project obligations.

We use role-based access, account authentication, logging, transport encryption where supported, database controls, and operational safeguards designed to protect information. No internet service can promise absolute security, so members should use a strong, unique password and protect access to their email account.

7. Your choices and privacy rights

Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your personal information, object to certain processing, or withdraw consent. You may also unsubscribe from optional communications and request account closure.

Some information may be retained where required for legal, accounting, fraud-prevention, security, or research-integrity purposes. We may need to verify your identity before completing a request.

Children and age requirements

Panel membership is available only to people who meet the minimum age and consent requirements applicable in their country. Where parental or guardian consent is legally required, participation is permitted only after the required consent process.

International processing

Research projects and service providers may operate in different countries. Where personal information is transferred internationally, we take reasonable steps to use contractual, organizational, or legal safeguards appropriate to the transfer.

8. Automated signals, review, and transparency

We may use automated signals to identify duplicate participation, location inconsistency, automation, unusual account access, or response-quality concerns. These signals can restrict an entry, delay a reward, or place an account under review. They are not intended to make decisions about employment, credit, insurance, housing, or other unrelated eligibility.

Members can view general outcome and reward states in Activity & receipts, report a technical issue, and request review. We may withhold detailed detection rules where disclosure would weaken research security, but we keep the original activity record and review status for accountability.

9. Contact and policy updates

For privacy questions or a data request, contact InsightQera at privacy@insightqera.com. Please describe your request and the email address associated with your account.

We may update this policy when our services, technology, or legal obligations change. The effective date at the top of this page identifies the latest version.